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AR Specialist- (Spanish/English) in Orlando, FL at Vaco

Date Posted: 3/15/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    2 to 3 years
  • Date Posted:
    3/15/2019
  • Job ID:
    ARSPE22123

Job Description

Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business.

I am currently searching for an Account Receivable Collector in our Orlando, FL office with at least 2 years of corporate collection experience.

Responsibilities include:

  • Manages and collects on an assigned A/R portfolio across multiple business units.
  • Researches and reconciles customer accounts.
  • Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
  • Develops and maintains strong working relationships with partners and customers in order to deliver the best total customer experience.
  • Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.
  • Identify at-risk customers to Manager.
  • Escalate issues to appropriate internal ownership level (Sales and/or Management).
  • Identify & document customer disputes.
  • Identify root causes of delinquency.


Qualifications:

  • 2+ years of business corporate collection experience preferred
  • Bilingual in English and Spanish
  • Knowledge of billing and collection procedures
  • Solutions oriented with strong initiative
  • Team player with the ability to share knowledge
  • Ability to work with deadlines, prioritization and organization of workload
  • Excel skills.
  • Highly customer service oriented