Customer Service / Call Center Representative in Jacksonville, FL at Vaco

Date Posted: 11/22/2021

Job Snapshot

Job Description

** Hiring Customer Service Reps/Call Center Reps in an Entry-level Collections role $16-18/hr + bonuses + overtime with ability to sit remote after training **

Vaco is actively hiring first party Collections Representative for a contract-to-hire opportunity in Jacksonville. Looking for outgoing; go-getter personalities.

Monday- Friday 8-5 during contract period and will need to be comfortable working two late shifts once assigned to a team. 10-7 or 11-8 and 1 Saturday per month 9AM-12PM.

Essential Functions:
  • Initiate contact of past due borrowers to facilitate bringing of loan to current status thereby lowering delinquencies in loan portfolios overall.
  • Compliance to current regulations and guidelines is essential..
  • Call on past due loans and provide customer service as needed on each call
  • Answer a high volume of inbound calls from past due clients
  • Negotiate payment arrangements and assist borrowers with workout options as needed
  • Educate customers regarding status of account and fees past due
  • Seek out select duties and projects from supervisor in support of delinquency goals
  • Independently manage time in an effort to meet all department standards and requirements

Requirements
  • automotive financial industry or similar financial related field (preferred)
  • self-driven with a strong work ethic and work well with minimum supervision
  • high performer and excel in a collaborative environment
Address: 8120 Nations Way Suite 208
Close to Fanatics
Collections is highly preferred
If someone has a ton of CSR with a lot of problem solving she would look at
Training last 3 weeks and no time off if allowed

William is willing to look at strong CSR's/Retention Reps for $16-$17
Elaina really would prefer collections even if we pay more - I am asking if we can go to $18

Alluvion Staffing is actively hiring first party Collections Representative for a contract-to-hire opportunity in Jacksonville. Looking for outgoing; go-getter personalities.

Monday- Friday 8-5 during contract period and will need to be comfortable working two late shifts once assigned to a team. 10-7 or 11-8 and 1 Saturday per month 9AM-12PM.
Essential Functions:
  • Initiate contact of past due borrowers to facilitate bringing of loan to current status thereby lowering delinquencies in loan portfolios overall.
  • Compliance to current regulations and guidelines is essential..
  • Call on past due loans and provide customer service as needed on each call
  • Answer a high volume of inbound calls from past due clients
  • Negotiate payment arrangements and assist borrowers with workout options as needed
  • Educate customers regarding status of account and fees past due
  • Seek out select duties and projects from supervisor in support of delinquency goals
  • Independently manage time in an effort to meet all department standards and requirements

Requirements
  • automotive financial industry or similar financial related field (preferred)
  • self-driven with a strong work ethic and work well with minimum supervision
  • high performer and excel in a collaborative environment