Customer Service Representative - Ft. Myers in Fort Myers, FL at Vaco

Date Posted: 9/15/2021

Job Snapshot

Job Description

At Vaco,we help you get the advantage over your competition! We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for a Customer Service Representative to support the Sales and Marketing efforts of a growing company.

Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! Find your best fit through Vaco today!

Customer Service Representative duties:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Provide accurate, valid and complete information by using the right methods/tools
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Identify and assess customers' needs to achieve satisfaction
  • Follow communication procedures, guidelines and policies

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