Customer Service Representative in Andover, MA at Vaco

Job Description

Vaco Boston is currently partnered with a leading Medical Device company North of Boston we are seeking strong Client Service oriented individuals who are looking to provide Accounting/Invoicing support to our clients. Please reach out for immediate consideration and full, detailed job description. This is an onsite position!

• Ensuring the highest level of client service to external customers.
• Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issues
• Responsible for gathering the necessary data to assist management with account specific decisions
• Daily, weekly and quarterly reporting, use of excel and proprietary system
• Auditing account specific reports to ensure accurate billing and client specific information
• Analyze costs to identify trends and discrepancies on a month to month basis.

Requirements

• Related experience, preferably in Accounting, Finance, Business Management
• Relatable internship and/or hands- on experience preferred, but nor required
• Proficient to advance Excel skills
• Strong organizational and analytical abilities
• Strong communication skills and work ethic
• Goal driven with problem solving skills
• Ability to work independently and as a team player
• Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills
• The ability to use independent judgment