Operations Associate/Customer Service in West Des Moines, IA at Vaco

Job Description

Operations Associate/Customer Service

Duration: 9 Months

Location: Des Moines, Iowa.

Rate: $19/hr

Description

• Process daily work associated with your department which may include asset movement, account transfers, or new account set-up and maintenance
• Process routine and complex transactions in an accurate, timely and efficient manner
• Proactively work to identify, interpret and resolve potential problems
• Independently follow procedures to meet service level agreements and achieve quality metrics
• Learn, use and support various financial products, software and systems
• Comply with company policies and regulatory requirements

Required

• High School Diploma or GED
• 1+ years of experience working with Microsoft Office

Nice to have

• Bachelor's Degree
• 1+ years of experience in the financial services industry
• 1+ years of experience processing in a high volume and deadline-driven environment