Ophthalmic Technician in Parsippany-Troy Hills, NJ at Vaco

Date Posted: 2/14/2020

Job Snapshot

Job Description


1. Greets patients and visitors in a prompt, courteous and helpful manner. 2. Obtains patient history and transcribes results into our EHR (electronic health record) as physician(s) orally dictate during patient exam. Transcribes results in a accurate and detailed completion. 3. Records physician(s) fee tickets in EHR (electronic health record) as physician(s) orally dictate during patient exam. 4. Maintains patient confidentiality. 5. Escorts patients to appropriate area (i.e., reception area, dilating room, cataract testing, etc.). 6. Assists physician(s) by obtaining supplies as needed during patient care. 7. Assistance to Technician as needed. 8. Performs visual acuity tests on patients in accordance to established guidelines. 9. Controls patient flow. 10. Performs autorefraction and lensometry tests as needed on patients in accordance with established guidelines. 11. Performs tonometry on patients in accordance to established guidelines. 12. Determines if patient needs further testing by technician. Notification by technician of name of patient that requires further testing. 13. Performs visual field testing, glare testing, color vision testing, Schirmer's tear testing on patients as required. Requirement is determined by established guidelines. 14. Reviews patient charts and posts tests and examination results into EHR (electronic health record) as well enter information of prior visits in EHR record. 15. Clean and sterilize equipment and maintain autoclave in accordance with established guidelines and procedures. 16. Demonstrates the ability to work with geriatric patients and patients of all ages. 17. Stocking of supplies on an ongoing basis to keep current stock requirements. 18. Cleaning of patient exam rooms in relation to testing and equipment. 19. Demonstrates compliance with all provisions of safety rules and other policies and procedures. 20. Check expiration of medications and supplies and follow-up as appropriate and in accordance with established guidelines and policies.

SECONDARY JOB DUTIES 1. Attends required meetings and participates in committees as requested. Enhances professional growth and development through meetings, education programs, seminars and conferences. 2. Performs other duties to ensure the smooth flow of work/patients in the office. SKILLS AND ABILITIES Demonstrated excellence in communications skills Travel as needed Ability to work cooperatively with all members of the clinical department Ability to adapt self to various types of personalities Competencies To perform the job successfully, an individual should demonstrate the following competencies : Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional patient situations; Responds promptly to patient needs; Solicits patient feedback to improve service ; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. ; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention