Product Owner & Senior Product Manager in Raleigh, NC at Vaco

Date Posted: 5/4/2021

Job Snapshot

Job Description


We have an opening for a Senior Product Manager and a Product Owner in our Raleigh, NC office. You must come from a Saas environment and have worked in Marketing and product experience!

The successful candidate has a blend of visionary and analytical skills, can account for every dollar we invest in products, how it benefits the customer and creates value, and how/when we make a return on investment.

  • What will you do?

    • Manage the business metrics of the product line (bookings, revenue, margin, gross retention), providing recommendations to improve the commercial performance of our products and ensure financial goals are met
    • Extract maximum commercial value from the product line through packaging, pricing, and new feature development
    • Drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey
    • Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line
    • Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews
    • Drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals
    • Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success
    • Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers
    • Be the internal product evangelist and a sought after internal and external market expert and ensures that solutions meet user and business requirements
    • Develop and execute product pricing plans including price change implementation and tracking competitive market pricing
    • Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits and comparisons to competitive products and promote value-based selling propositions

    Successful candidates will demonstrate:

    • Commercial product management expertise - Demonstrate a track record of success in B2B product management
    • Strategic/Tactical Balance - Ability to balance the market and product vision with disciplined tactical execution
    • Market Focus - Analyze and understand of market segmentation, trends, players and the impact to product commercialization and strategy
    • Customer Focus - Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience
    • Product Focus - Translate market and customer feedback into requirements, driving product delivery through an agile release process
    • Cross-functional leadership - Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success
    • Drive & Grit - Operate in a fast-paced environment with a focus and determination to achieve high-quality results
    • Engaging Presence - Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case