Senior Network Telecom Engineer in Orlando, FL at Vaco

Date Posted: 1/23/2020

Job Snapshot

Job Description

Senior Network Telecommunications Engineer is responsible for overall planning, design and management, as well as uptime and efficient operation of the Enterprise telecommunications infrastructure (the entire Providence voice network). The Manager of Telephony will work closely with the Telecommunications Manager, participating in strategic planning and implementation of a voice communications network across multiple states which is reliable and is designed to leverage technology, resulting in cost savings and implementation of features which deliver value to the business.

Essential Function/Responsibility (List % of Time)
* Ability To Independently Solve Technical Problems, And Develop Sound Solutions.
* Ability to Develop Hardware and Configuration Standards for Telecom Equipment.
* Manage vendors and outages of Telephony servers
* Manage patching and upgrades of Telephony servers
* Ability to Effectively Manage Large Scale Projects for Technology Enhancement Projects.

Minimum Education
* Bachelor of Arts or Science preferably in Computer Science or Engineering
* 15 Years Experience Supporting End Users In Networking And Telephony Areas will be considered in lieu of a degree Technical/Other
* Strong Background Avaya Routing Tables, Trunking, Vectors, Dial Plans, ARS Routing, Call Center, And Circuit Configurations With The Ability To Provide Programming Support.
* Strong Experience in SIP Routing, Avaya Witness, MSS, MAS, CMS (Contact Store Manager)
* Customer Relations And Interpersonal Skills Including Demonstrated Ability To Work Co-Operatively As A Member Of A Team.
* Ability to Perform Leadership Role in Obtaining and Directing Technical Resources during Problem Resolutions or During a Crisis or Critical Problem Event.
* Ability To Independently Solve Technical Problems, And Develop Sound Solutions.
* Ability to Effectively Manage Large Scale Projects for Technology Enhancement Projects.
* Possess Professional Level Communication And Presentation Skills To Effectively Conduct Productive Technical And Non-Technical Meetings And Briefings With Colleagues, Vendors, And Organizational Leaders And Executives Level Attendees
* Demonstrated Ability To Coach And Mentor Less Experienced Team Personnel.
* Ability to Design and manage Voice Networks.
* Ability to Develop Hardware and Configuration Standards for Telecom Equipment.
* Experience with hosted Phone systems
* Avaya Elite Multichannel