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3rd Shift IT Support Analyst (T- F 9pm-7am) in MONROE at Vaco

Date Posted: 6/8/2018

Job Snapshot

Job Description

Vaco Technology is seeking a IT Support Analyst for a third shift (Tues- Friday 9:00pm-7:00am) 6-12 month contract employment opportunity in Monroe, LA. Hourly rate is $16/hr W2.

In this role, you will take customer calls, monitor tickets for customer circuits, provide technical support, and give customers the status of their repairs.

Requirements include:

  • Min. 1 year of IT support experience, preferably phone support
  • Experience working with ticketing software (i.e. Remedy, ServiceNow, etc..)
  • Must have an understanding of basic network routing protocols and principals
  • Experience with Cisco command line interface preferred
  • Bachelor's degree or equivalent experience is preferred
  • Excellent customer service skill as well as written and verbal English communications skills

Qualified and interested candidates, please email your resume, in Word format, to: Diane AT Vaco DOT com.