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Accounting Collections-Full-time position in Cincinnati at Vaco

Date Posted: 1/31/2019

Job Snapshot

Job Description

At Vaco,we help you get the advantage over your competition! We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for a Customer Service Administrator to support the Sales and Marketing efforts of a growing company.

Apply with Vaco, and we will be your personal advocate! We will promote your strengths and help prepare you for your interview, supplying you with key information about our client. We will provide you with access to market trends, compensation expectations, company culture and growth opportunities that are perfect for you! Find your best fit through Vaco today!

Overview

Are you outgoing? Do you learn fast? Does connecting with people on a daily basis excite you?


If so, we may be looking for you as our next Account Evaluation Specialist ("AES")!

Responsibilities

As an AES, you'll evaluate information about customers who haven't paid us and decide the best way to contact them to make payment arrangements that work for us and them. To do that, you may have to solve customer service problems, explain charges, research issues in the customer's account, reach out to our district offices to work with you and the customer, or solve other problems that are preventing payment. Customer relationships are important to us, which means you'll need tact and diplomacy to get the job done right.

Qualifications

Here's what else we think you'll need to be successful:

  • Great verbal and written communication skills, with the ability to communicate in an assertive manner
  • The desire and ability to work independently and manage a workload that contains time-sensitive tasks, which means you'll also have to manage and prioritize problems effectively
  • 2 or more years of customer service, collections, or accounting experience, with a high school diploma or equivalent
  • Proficiency in Microsoft Office products