Accounts Receivable Accountant in Irvine, CA at Vaco

Date Posted: 11/18/2020

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Irvine, CA
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    11/18/2020
  • Job ID:
    ACCOU05395

Job Description

We are currently searching for a Accounts Receivable / Collections Specialist to join our client in Irvine. The ideal candidate will be one of our key customer-facing team members that will assist with customer questions and escalation of customer issues related to billing. This team member will also be an essential part of the cash collections process in helping with outreach to customers on past due balances and assisting customers in paying their balances.



Responsibilities:

  • Assist with monitoring our customer billing inquiry email inbox and phone lines to accept payments, answer customer questions or direct issues to the appropriate department
  • Partner with other departments to solve complex customer issues related to billing
  • Coordinate follow-up efforts on past due balances with customers, including initial outreach/reminders and up to suspension/termination of services due to nonpayment
  • Monitor and help resolve open finance cases in our customer relationship management software
  • Assist the accounting team with various month-end close activities, including invoice preparation, manual billing adjustments, review and printing
  • Effectively maintain working relationship with customers
  • Follow requirements of internal control processes
  • Assist with ad hoc projects and responsibilities as needed


Preferences:

  • Bachelor's degree in Accounting, Finance or related field is preferred
  • A minimum of 2-3 years accounting experience
  • Proficiency in Microsoft Excel and ability to work with large amounts of data required
  • Experience in interacting with customers
  • Prior experience in customer collections is preferred
  • Strong working knowledge of Accounts Receivable process from start to finish
  • Ability to integrate and balance priorities, work activities and resources for the benefit of multiple key stakeholders and able to adapt to change
  • Detail-oriented with demonstrated experience communicating complex issues in a clear and concise manner
  • Strong project management skills with the ability to plan, execute and deliver on projects in a timely manner in a dynamic environment
  • Ability to build strong working relationships with operations and financial personnel
  • Experience with NetSuite accounting software is preferred