Accounts Receivable and Collections Specialist in Zionsville, IN at Vaco

Date Posted: 9/22/2020

Job Snapshot

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Job Description

Vaco Indianapolis has partnered with a company located Northwest Indianapolis to fill an Accounts Receivable role.

Responsibilities include but not limited to:

80% of the job will be focused on AR, followed by 20% backing up the AP side and handling of general ledgers.

  • Research delinquent balances (debits and credits)
  • Collect or schedule payment on past due or short paid invoices.
  • Manage list of accounts and their collection status.
  • Organize list according to severity of delinquency.
  • Contact customers using telephone, email and fax as applicable.
  • Inform customers of overdue accounts and amount currently owed.
  • Attempt to collect payment.
  • Review terms of sale.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Set up repayment plans and new terms of sale. (with approval of supervisor)
  • Manage inbound and outbound collections calls and correspondence
  • Correctly apply customer payments
  • Locate delinquent customer accounts through various means, written correspondence, phone contact, and making arrangements for payment
  • Process and review account adjustments, researching account adjustments as needed to determine cause.
  • Communicate with Customers to resolve discrepancies and short payments.
  • Work, and correspond, with Customers and company team members as needed to reconcile customer disputes as they pertain to payment of outstanding balances due


  • Strong communication skills, both verbally and in writing
  • Prior experience working with accounting software
  • 2+ years of prior business collections/AR experience
  • Accounts receivable aging experience preferred
  • Strong familiarity with Microsoft Office Suite and Excel