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Administrative Sales Support in Irvine, CA at Vaco

Date Posted: 7/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Irvine, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/30/2018
  • Job ID:
    188577

Job Description

  • Provide excellent customer service to clients/customers in regards to questions on products
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems
  • Assist the sales team administratively
  • Develop and monitor performance indicators
  • Manage sales tracking tools and report on important information
  • Liaise with account managers
  • Stay up-to-date with new product and feature launches
  • Review pending orders and specific customers requests to ensure excellent customer service and customer experience
  • Suggest sales process improvements

Job Requirements

Provide excellent customer service to clients/customers in regards to questions on products

Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Assist the sales team administratively

Develop and monitor performance indicators

Manage sales tracking tools and report on important information

Liaise with account managers

Stay up-to-date with new product and feature launches

Review pending orders and specific customers requests to ensure excellent customer service and customer experience

Suggest sales process improvements