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AP Clerk in Jacksonville at Vaco

Date Posted: 9/13/2018

Job Snapshot

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Job Description


  • Review aging reports and initiate calls to customers with past due balances to arrange for payment
  • Initiate collection calls to major account customers, research and resolve past due/billing issues on complex accounts that resulted in delinquent payment
  • Resolve customer complaints and research account discrepancies; analyze receivables data for customers
  • Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts
  • Perform routine accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of account receivables information
  • Maintain call logs and expected payment dates
  • Evaluate if credit or debits need to be issued and rationalize payment plans with customers
  • Daily interaction with outside customers, including follow-up with customers when expected payment has not been received


  • Minimum 2 years related experience in financial services and/or customer service
  • HS Diploma or GED, bachelor's degree preferred
  • Experience with Microsoft Suite to include Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communication skills
  • Ability to work under pressure