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AR/collections-Contract to hire-Opportunity in CIncinnati, Oh at Vaco

Date Posted: 1/13/2021

Job Snapshot

Job Description

AR/Collections Specialist Job Description

Reporting to the Accounts Receivable Team Lead, the Accounts Receivable Specialist will be responsible for daily collections efforts. The Specialist will have an opportunity to leave a lasting positive impact; in this role the Specialist will be interacting with clients and internal team members, is encouraged to make recommendations and improvements to existing processes, and will have the opportunity to expand his/her knowledge and experience while periodically performing ad hoc procedures or reporting to the Collections Manager.

Responsibilities

  • Ensure that project / department milestones / goals are met.
  • Interact directly with customer to resolve credit and collection issues.
  • Contact customers verbally and via email according to collection policies.
  • Build strong relationships with customers and business partners in an effort to ensure all invoices are paid according to agreed terms.
  • Work closely with clients and internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.

Qualifications

  • 2+ years of Collections experience preferred.
  • Experience in Media and/or Subscriptions industries a plus.
  • Strong computer skills, including Microsoft Excel
  • Strong interpersonal and communication skills, both verbal and written
  • Highly-organized, detail-oriented able to be a team player and work in team atmosphere.
  • Excellent customer service skills.
  • Ability to communicate effectively with internal and external customers.
  • Ability to work effectively under deadlines.

Job Requirements

Accounts Receivable Clerk Job Responsibilities: Secures revenue by verifying and posting receipts; resolving discrepancies. Accounts Receivable Clerk Job Duties: Posts customer payments by recording cash, checks, and credit card transactions. Posts revenues by verifying and entering transactions form lock box and local deposits. Updates receivables by totaling unpaid invoices. Maintains records by microfilming invoices, debits, and credits. Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers; Resolves valid or authorized deductions by entering adjusting entries. Resolves invalid or unauthorized deductions by following pending deductions procedures. Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department. Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities. Accomplishes accounting and organization mission by completing related results as needed.