AR/Credit & Collections Specialist in Beverly Hills, CA at Vaco

Date Posted: 9/30/2019

Job Snapshot

Job Description

Vaco Los Angeles is looking for a competent Collection Specialist to contact clients and collect outstanding payments. Our client is looking for someone who will strike a balance between maintaining trustful relationships and ensuring timely payments. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

  • Monitoring accounts to identify overdue payments
  • Finding and contacting debtors to arrange debt payoffs
  • Keeping accurate records and reporting on collection activity
  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status

Requirements

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma
  • Associate's/ Bachelor's degree (Preferred)
  • Experience using NetSuite (a plus)