B2B Collections Specialist in Duluth, GA at Vaco

Date Posted: 7/9/2019

Job Snapshot

  • Employee Type:
  • Location:
    Duluth, GA
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:
  • Job ID:

Job Description

Vaco is seeking a Collections Specialist for a great manufacturing company in the Duluth area. This role is responsible for B2B collections for a subsidiary of the firm. This is contract-to-hire opportunity paying $41k.

Job Duties

  • Sole responsibility for all collection activity on unpaid invoices.
  • Handle all B2B collections for the subsidiary of the firm.
  • Responsible for collection activity on other balances deemed due upon completion of research - chargebacks, debit memos and short payments.
  • Review and maintain detail open item aging report weekly.
  • Handle account reconciliation of open balances on assigned accounts.
  • Contact customers via phone, email and fax.
  • Provide documentation to customers as needed, ie: invoices, POD, credit memos, cash app info, etc.
  • Assign follow up dates to all existing unpaid balances until resolved.
  • Meet follow up dates
  • Collaborate with Credit Management on past due accounts, ie: make calls as requested in timely manner, advise of non-payment issues and other
  • Document all collection activity in the ERP system, including follow up dates.
  • Maintain all customer contact information in the system.
  • Other duties and projects as assigned.


  • Minimum 5 years collection experience.
  • Ability to work in multiple Operating Systems, ie: Oracle, Avante.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation.
  • Detail Oriented.
  • Ability to multi-task.
  • Ability to work successfully in a fast-paced team environment.
  • Process work with accuracy.
  • Meet assigned deadlines.