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B2C Collections in Orlando, FL at Vaco

Date Posted: 9/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    9/10/2018
  • Job ID:
    4192018

Job Description

Collections professionals, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for collectors. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.

From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you have a background in collections and are looking to move your career forward, let Vaco open the door for you. Apply today!


Requirements

Responsibilities include:

  • Manages and collects on an assigned A/R portfolio across multiple business units.
  • Researches and reconciles customer accounts.
  • Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
  • Develops and maintains strong working relationships with partners and customers in order to deliver the best total customer experience.
  • Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.
  • Identify at-risk customers to Manager.
  • Identify & document customer disputes.
  • Identify root causes of delinquency.

Qualifications:

  • 2+ years of business to consumer collection experience preferred
  • Knowledge of billing and collection procedures
  • Solutions oriented with strong initiative
  • Team player with the ability to share knowledge
  • Ability to work with deadlines, prioritization and organization of workload
  • Excel skills.
  • Highly customer service oriented