Banking Customer Service Rep in Maitland, FL at Vaco

Date Posted: 11/9/2020

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Maitland, FL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/9/2020
  • Job ID:
    BANKI82828

Job Description

Customer Service Representatives, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for Customer Service Representatives. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews.

From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you have a background in a call center and are looking to move your career forward, let Vaco open the door for you. Apply today!

Job Summary

Responsible for ensuring an outstanding customer experience for the Bank's customers through the Customer Support Call Center. Our Representatives provide high quality customer service by responding to customer inquiries, requests and concerns. The Customer Support Team also cross sells products and services that meet the needs of customers.

Experience

  • 2 years' customer service experience, call center environment preferred.
  • A banking background preferred

Knowledge & Skills:

  • Excellent organizational and time management skills.
  • This position may require bilingual Spanish/English if needed.
  • Excellent communication skills.
  • Ability to work well under pressure with minimal supervision and professionally handle difficult interactions.
  • Proficient in research and investigation of issues.
  • Superior Customer service skills with the ability to quickly diffuse any situation and solve conflicts in a cordial manner.
  • Experience handling confidential information.
  • Ability to use Microsoft Office suite and other software programs