Bilingual Collections Specialist - Medical in Indianapolis, IN at Vaco

Date Posted: 10/17/2020

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Job Description

Vaco Indianapolis has partnered with a client located in Indianapolis to fill a Bilingual Collections Specialist.

The main responsibilities of the position will be to collect past due invoices and reducing the delinquency level for assigned accounts.

The duties of the Collections Specialist include
  • Collection calls and/or correspondence in a fast-paced environment.
  • Create and maintain spreadsheets to identify clients for collection
  • Maintain and issue monthly statements to clients
  • Conduct follow-up with customers
  • Collection of fees
  • Respond to client requests for information such as invoices, reports and agreements
  • Seek assistance from teams to resolve any outstanding issues and queries
  • High volume phone calls to assigned delinquent customers
  • Other duties as assigned by management

Must have 2+ years of consumer collections
Must be bilingual (English/Spanish)
Must have working experience in MS Excel