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Bilingual Customer Account Representative in Carmel at Vaco

Date Posted: 3/5/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
    Customer Service
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description

Our Client, located in Indianapolis, is looking for a Bilingual Account Representative

Summary: The Customer Account Representative is responsible for handling daily operations

including but not limited to: floor planning, inbox management, title status

management and general reporting. The CAR will be responsible for ensuring

these responsibilities are handled within established cutoff times while maintaining above average customer service.

Essential Duties and Responsibilities:

  • Ensure emails and faxes received in individual inbox or departmental inbox are reviewed and processed in a timely fashion
  • General title, follow up as assigned
  • Generate reporting on a requested/needed basis
  • Must work in conjunction with Account Executives, Regional Directors, NGC dealer base, NGC Specific Sources and NGC
  • Other tasks and duties as assigned.


  • Able to effectively and professionally communicate with customers and coworkers
  • Must possess excellent customer service attitude/skills.
  • Fluent Spanish is required
  • Technology: Ability to use Microsoft Excel,
  • Word and Outlook at a superior pace.

Education and Experience:

  • High school diploma or GED (required)
  • Customer service experience (preferred)
  • English/Spanish Bilingual (preferred)

Training Requirements:

  • On the job training will be provided.
  • Learning Management System

Physical Demands:

  • Ability to work in a fast paced environment.
  • Ability to stand and sit for periods of time.
  • Ability to operate office equipment, computers, faxes, copiers and phones.
  • The position requires good speaking and listening skills.
  • The position requires the ability to perform focused work with close attention to detail.