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Bilingual Customer Service Associate - $15/hr - Clearwater in Clearwater, FL at Vaco

Date Posted: 8/23/2018

Job Snapshot

Job Description

Vaco is currently recruiting for the best of the best in customer service associates in Clearwater! We have a fantastic client looking for bilingual customer service representatives for a year long contract.

This role pays $15.50/hr and is an immediate start!

Areas of responsibility:

* Processing a high volume of consumer requests received via mail, email, and fax
* Handling significant volume of inbound and outbound consumer call requests
* Follow up on consumer requests not immediately resolved
* Document consumer interactions as outlined in standard procedures
* Identify and alert leadership of trends on consumer calls/requests
* Ensure key metrics are met


Qualifications:
* Associates degree or equivalent professional work experience in credit bureau, consumer reporting, consumer/customer contact center, financial industry, or office administration or related experience.
* FCRA Certification through CDIA (must obtain within first 180 days of hire).
* Strong interpersonal skills with a high ability to build relationships internally and externally with clients and consumers.
* Strong organizational and time management skills while juggling multiple priorities.
* Proficiency with Microsoft Office applications

Vaco was again named in the INC 5000 list of fastest growing private companies in the US, we provide the highest quality staffing solutions for accounting, clerical, management, sales and other professional positions on a contract, contract to hire and permanent basis. Our strength is our ability to match your talent and expertise as a professional to the unique business needs of your future employer. We offer you a solution - a career solution that allows you to free yourself to focus on what you do best.

Vaco is an Equal Opportunity Employer.