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Bilingual Customer Service Representative - VA Beach in Virginia Beach at Vaco

Date Posted: 2/27/2019

Job Snapshot

Job Description

Bilingual Customer Service Representative - Virginia Beach, VA
Contract-to-Hire, $16/hour

Seeking a customer service representative that is bilingual in English and Spanish for a reputable company in Virginia Beach, VA. The basic functions of the job include daily operations of the company's product including customer service and account management.

Responsibilities

-Manage employee loan records and employer accounts

-Process new loans and post payments

-Troubleshoot errors/issues with website/system with IT

-Answer and transfer phone calls accordingly

-Develop working relationships with clients to create long lasting relationships

-Provide operational support through working with other department to solve problems

Skills and Education:
-MUST be bilingual in English and Spanish

-Excellent phone and customer service skills

-Ability to communicate via email and chats

-High school diploma or equivalent of GED

-One year of customer service experience, preferably in a call center environment

At Vaco,we help you get the advantage over your competition! We match Accounting, Financial, IT and Administrative professionals with career growth opportunities; our recruiters have direct access to HR departments and hiring managers. We have an excellent opportunity for a Customer Service Representative to support the Sales and Marketing efforts of a growing company.