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Business to Business Collections- English/Spanish in Orlando, FL at Vaco

Date Posted: 5/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
    Accounting
  • Experience:
    At least 2 year(s)
  • Date Posted:
    5/14/2018
  • Job ID:
    4192018

Job Description

Requirements

Responsibilities include:

  • Manages and collects on an assigned A/R portfolio across multiple business units.
  • Researches and reconciles customer accounts.
  • Complete routine collection calls to determine payment status of accounts, ensuring timely payment of receivables and resolution of customer issues preventing payment.
  • Develops and maintains strong working relationships with partners and customers in order to deliver the best total customer experience.
  • Understand customer infrastructure, processes, and identify appropriate contacts in order to successfully address customer issues impacting payment performance.
  • Identify at-risk customers to Manager.
  • Identify & document customer disputes.
  • Identify root causes of delinquency.
  • Bilingual- English/Spanish REQUIRED


Qualifications:

  • 2+ years of business corporate collection experience preferred
  • Knowledge of billing and collection procedures
  • Solutions oriented with strong initiative
  • Team player with the ability to share knowledge
  • Ability to work with deadlines, prioritization and organization of workload
  • Excel skills.
  • Highly customer service oriented