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Business to Business Collections- Northwest Indianapolis in Indianapolis, IN at Vaco

Date Posted: 1/9/2019

Job Snapshot

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Job Description

Our Client located on the Northwest side is looking to add to their collections team. This is a contract to hire opportunity.

Job Description

Description & Duties

  • Contacting businesses informing them they have a delinquent account that needs to be paid.
  • Resolve disputes, create urgency, and negotiate the best possible payment arrangement if the business cannot pay their balance in full.
  • The negotiation process involves reviewing the account information in the collection software system, and asking questions of the debtors in order to better understand perceived obstacles to payment.
  • Maintaining call quality and productivity measurements.
  • Maintaining a positive, problem-solving approach and positive relationships within a team environment.

  • Performing other duties as requested, directed, or assigned

Job Requirements

Desired Skills

  • Attention to detail and accuracy
  • Ability to multi-task
  • Aptitude for technology
  • Skilled in Negotiations
  • Articulate communication skills both verbally and in writing
  • Time management skills
  • Interpersonal Skills
  • Effective communicator with a drive