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Cargo Claims Handler ~ 6-month Contract! in Columbus, OH at Vaco

Date Posted: 10/11/2018

Job Snapshot

Job Description

At Vaco, we connect professionals with excellent career growth opportunities! Our recruiters help you get the advantage over your competition through our direct access to HR departments and hiring managers. We currently have an exciting opportunity for an experienced Cargo Claims Handler. Apply with Vaco, and we will advocate on your behalf! We will promote your strengths and help prepare you for your interview by supplying you with key information about our client.

Our recruiters will be able to provide great insight about trends in the market - keeping you up to date on compensation expectations, company culture and growth opportunities.

As a Cargo Claims Handler, you will ensure the proper and efficient handling of cargo claims with the aim of maintaining good shipper and carrier relationships, all in accordance with applicable legal, insurance, and contractual requirements.

Responsibilities of the Cargo Claims Handler role include:

  • Ensuring that freight cargo claims are well handled from both a customer experience and a claims cost management standpoint
  • Analyzing data from incidents, notice of intent and cargo claims from customers, shippers, consignees, and carriers relating to cargo loss incidents and determine the claim's validity
  • Determining next steps and order inspections in order to support the claim with the customer or carrier in an effort for resolution
  • Notifying customer and carrier of claim filings and/or determinations and work with the customer and carrier to understand filing requirements, burdens of proof, and other fundamental aspects of cargo claim resolution
  • Using data, statistical and trend analysis, and observation analysis to identify root cause of freight damage exceptions and recommend countermeasures to address or mitigate damage occurrence and liability exposure

Job Requirements

As a Cargo Claims Handler, you must be an excellent communicator and have strong analytical, interpretive and interpersonal skills. You must be highly organized and able to work efficiently in a team environment. Other requirements of the position include: • 3+ years' of related cargo claims experience • Ability to organize, prepare and assemble documents or reports containing data from several sources • Ability to respond to complex inquiries or complaints from internal and external customers or regulatory agencies • Strong computer skills, including Microsoft Office products • Must have excellent verbal and written communication skills