Certified Patient Account Representative in Kennesaw, GA at Vaco

Date Posted: 9/23/2019

Job Snapshot

Job Description

Vaco Atlanta is seeking 3 Certified Patient Account Representative for a well established Physician Practice Management Firm in Kennesaw, GA. We are looking for self-motivated and hard working individuals that will be responsible for placing and answering all account calls concerning patient balances, insurance changes, patient information updates, etc. in an efficient and timely manner. This position is temporary and will likely last until the end of the year. Pay is $17-$19/hr depending upon experience.

Minimum Qualifications

High School Diploma or General Education Degree (GED) required.

A minimum of 2 years of experience in a physician billing Revenue Cycle or Central Business Office required.

1. Knowledge of third-party insurance in regards to plan types: HMO, PPO, POS, and Indemnity.
2. Knowledge of the Medicare and Medicaid Programs (CMS) particularly as it relates to CPT procedures and ICD-9/ICD-10 diagnostic coding. Thorough knowledge of Medicare Fraud and Abuse regulations.
3. Ability to counsel patients financially regarding outstanding charges and effectively resolve problems via the highest customer service skills and etiquette.
4. Functional knowledge and understanding of the mechanisms of Electronic Medical Records (EHR).
5. Possess full knowledge of HIPAA regulations.