Cisco Voice and Data Architect in Memphis, TN at Vaco

Date Posted: 8/12/2019

Job Snapshot

Job Description

  • Development of applicable Enterprise Unified Communications, Data, and other Telecom standards and applicable support processes, incl. traffic profiles, bandwidth baselines, and metrics.
  • In partnership with Global Sourcing, select and manage vendors for related hardware, services and transport.
  • Establish and maintain applicable facility, campus and/or Enterprise Service Levels (SLAs) (aligned with vendor SLAs).
  • Work with ITTS personnel in each operational area to develop a scope and understanding of data network services.
  • Ensure alignment of all Unified Communications, Data, and other Telecom related department functions to achieve the highest level of operational effectiveness.
  • Bachelor's Degree or equivalent work experience.
  • Negotiates, approves and maintains SLAs with the Customer base using the SLM framework.
  • Lead efforts to align Telecommunications operations with quality managed ITTS Services.
  • Lead efforts to ensure Support & Process Development is engaged with all areas of improving ITTS operations in the application and use of Unified Communications technologies and services.
  • Provide Strategic direction relative to the implementation of Global Telecom data technologies/solutions at IP.
  • 10+ years of direct Unified Communications, Data, and other Telecom technologies, services and operational experience.
  • Relevant industry certifications (e.g. CCNA, CCDA, CCIE, CISSP, ITIL, PMP)
  • Demonstrated excellence in written and verbal communication skills at Technical, Managerial and Executive levels.
  • Solid experience/exposure to the following technologies and their relationship to and dependencies on the data network (Unified communications, IPT, Voice, Video, VoIP, SIP, Contact center technologies, Messaging, global dialplans, Web & Audio Conferencing services, WAN, LAN, MAN, VPN, IaaS, DIA, Wi-Fi, Cellular, QoS, WAN Optimization, Application and Server Load Balancing, etc.).
  • An advanced understanding and practical application experience of the following technologies, services, vendors: Unified Communications and other network technologies such as MPLS Data Networking & QoS, LAN/MAN Switching, Firewall, and Application/WAN Optimization/Acceleration.
  • Serves as the interfaces across multiple business areas, acting as visionary to proactively assist in defining the direction for and application of existing and future technology business projects.
  • Understands business requirements and has the ability to communicate technology concepts to business owners in a clear and concise manner.
  • Strong communication, interpersonal, technical architecture & strategic experience.