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Citrix Engineer in Dallas, TX at Vaco

Date Posted: 6/6/2018

Job Snapshot

Job Description

Citrix Engineer

DETAILS

Location: Dallas, TX 75207

Position Type: Direct-Hire

Hourly / Salary: BOE!

JOB SUMMARY

Vaco Technology is currently seeking a Citrix Engineer with New Customer Migrations and Onboarding with Hosted Desktop VDI for a Direct-Hire opportunity located in Dallas, TX. The Citrix Engineer will handle new end-user migrations. The Citrix Engineer will directly interface with new end-users to plan, design, and build their new environment. The Citrix Engineer will install all end-user applications on baseline server templates, copying data and email, creating the migration plan with the end-user, set the timeline that meets end-user goals, executing the migration, and staying close to the end-user post migration for 2-3 weeks to resolve any issues, etc.

  • Serve Large Accounts / Escalation Points for End-User Relations / Support Requests and Trends / Identify Abnormal Trends and/or End-User Frustration Points
  • Serve as a Primary Escalation Point for Critical Issues / Solve Any Remaining Issues
  • Manage Conference Calls / Meeting Follow-Up / Handle Critical Response Conference Bridges for Major Issues
  • Work with Technicians / Departments to Accomplish End-Users Goals
  • Hold Conference Calls with Major Accounts to Discuss Help Desk Issues / Account Issues / Growth Strategies

JOB REQUIREMENTS

  • Citrix Engineer - New Customer Migrations / Onboarding
  • Hosted Citrix Desktop VDI
  • Citrix NetScaler
  • Windows 2008 R2 / 2012 Server
  • SAN - Storage Area Networking
  • Virtualized Environment - VMware / Hyper-V
  • Terminal Services

Job Requirements

Citrix, Desktop VDI, NetScaler, SAN, Terminal Server, VM, HyperV, Windows Server