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Client Relations Representative in East Rutherford, NJ at Vaco

Date Posted: 1/9/2019

Job Snapshot

Job Description

Our Client located near East Rutherford, NJ is looking to add Client Relations Representative to the team.

The Client Relations Representative will be responsible for:

  • Providing prompt resolution to all issues for customers
  • Provide product knowledge and provide an outstanding customer service experience.
  • Ensure all inbound calls and emails from Sales Reps are responded to on a timely basis
  • Act as Inside Sales Representative
  • Review and process product returns
  • invoice inquires
  • tracking inquiries working with warehouse and Sales representatives
  • handle shipping issues
  • provide basic sales support
  • participate in tradeshow and customer related events

The ideal qualifications are:

  • Microsoft Word Excel and Outlook proficient
  • Outstanding communication skills
  • Must be well organized
  • 1-2 years experience in a customer service capacity within a consumer product based industry.
  • College Degree in Marketing/Communication or similar

This is a great entry level opportunity with the chance to grow with the company.