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Collections Specialist - Business to Business in Indianapolis, IN at Vaco

Date Posted: 8/9/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    8/9/2018
  • Job ID:
    2132018

Job Description

Our client, located in Indianapolis, is looking for a Business to Business Collections Specialist.

Key Responsibilities

  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships.

Must have 2+ years of collections experience, preferring business to business experience. Must be proficient in MS Office.