Collections Specialist - Prior Experience Required - Raleigh in Raleigh, NC at Vaco

Date Posted: 6/27/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    6/27/2019
  • Job ID:
    COLLE08622

Job Description



Vaco is looking for an experienced Collections Specialist to help one of our exciting clients in the Raleigh area. If you are someone who is looking for a role with a great culture and room for growth then please apply!

Typical duties:

  • Analyzing overdue accounts and monitoring accounts
  • Direct contact with vendors and debtors
  • Maintaining accureate records of overdue payments and account balances


Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status


Requirements

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • Bachelor's degree required