Collections Specialist - Tampa in Tampa, FL at Vaco

Date Posted: 8/27/2019

Job Snapshot

  • Employee Type:
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description

Want to work in the legal industry? New Collections Position Openings with Vaco! Apply here:

The Collections Representative will perform third party collection duties for commercial and retail clients, which includes making collections calls and responding to debtor calls on files. Most of the clients are banks and credit unions. This person will need to prepare legal documents supporting the collection process, perform electronic, phone and mail research to locate debtors that have not been served, use software programs to document information on a defendant so they can be served. Also, update process servers, attorneys, and legal department clerks with new information for collections purposes.


  • Entering data into commercial legal software (CLS) program for payments and handle all follow-up.
  • Generate stipulation and letters to debtors and clients through computer-assisted merge processes associated with collections
  • Compute payoffs for debtors, title companies, and attorneys.
  • Use the tickler/diary system to organize and maintain the smooth flow of tasks.
  • Maintain open and regular communication with the collection attorneys for effectively collecting for clients
  • Negotiate settlements with debtors, title companies and attorneys
  • Work commercial and retail files for collection including placing calls to debtors and/or their attorneys
  • Receive phone calls from debtors, attorneys, and clients
  • Assist attorneys with debtor calls and correspondence
  • Perform informal depositions (gathering of information from debtors after judgment) on lower balance retail and commercial files
  • Skip trace debtors using software programs such as Accurint, Locate Plus, Equifax and TransUnion.
  • Updates process servers, attorneys, and legal department clerks with new information for collections purposes.


  • Minimum High School Diploma or equivalent; college degree preferred.
  • Minimum 3 years (collecting for a 3rd party, not the company you work for)

Job Requirements

3rd Party Collections Experience