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Collections Specialist in Charlotte, NC at Vaco

Date Posted: 11/16/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
    11/16/2018
  • Job ID:
    COLLE96661

Job Description

Seeking a Collections professional with a minimum of 3 years of experience in the commercial sector. Conduct research on discrepancies and differences in accounts, handle collection calls in a timely manner, accept customer payments and maintain cash receipt records.

Job Requirements

  • Resolve customer discrepancies/disputes and update customer records
  • Investigate new and existing account requests
  • Handle high-volume of calls and/or correspondence in fast paced environment
  • Code payment and apply to customer accounts
  • Help in reducing delinquency for team accounts
  • Maintain and monitor assigned accounts
  • Providing customer service regarding collection issues, process customer refunds and resolve account issues
  • Communicate with sales team regarding customer accounts as needed

Preferred Skills

  • Associates Degree preferred
  • Experience with SAP
  • Problem analysis and problem resolution
  • Strong attention to detail
  • Dependable and Team Player
  • Excellent written and verbal communication