This site uses cookies. To find out more, see our Cookies Policy

Collections specialist in Orlando, FL at Vaco

Date Posted: 3/30/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Orlando, FL
  • Job Type:
    Accounting
  • Experience:
    Not Specified
  • Date Posted:
    3/30/2018
  • Job ID:
    124584

Job Description

Collections Specialist

Key Responsibilities

  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with dealers and sales.

Required Skills

  • As a Collector,

    Additional responsibilities of the Collector Clerk include:

    2+ years business to consumer collections
    Strong custome service
    Experience within a call center
    Proficient with an autodialer