Collections Specialist in Raleigh, NC at Vaco

Date Posted: 7/22/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    7/22/2019
  • Job ID:
    COLLE42328

Job Description

Vaco Raleigh is recruiting for Collections professionals in the Triangle!

Don't let your resume get lost in the shuffle - let us be an advocate for you! At Vaco, we give you an advantage over your competition! Our recruiters have direct relationships with hiring managers, so they can connect your work experience to the open job - promoting your strengths - while preparing you for that specific interview.

Our recruiters will provide you with great insight about trends in the industry - keeping you up to date on compensation expectations, company culture, and growth opportunities. If you have experience with AR and Collections, and you want to partner with the best, apply today!

Responsibilities include but not limited to:

  • Research delinquent balances (debits and credits)
  • Collect or schedule payment on past due or short paid invoices.
  • Manage list of accounts and their collection status.
  • Organize list according to severity of delinquency.
  • Contact customers using telephone, email, and fax as applicable.
  • Inform customers of overdue accounts and amount currently owed.
  • Attempt to collect payment.
  • Review terms of sale.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Set up repayment plans and new terms of sale. (with approval of supervisor)
  • Manage inbound and outbound collections calls and correspondence
  • Correctly apply customer payments
  • Locate delinquent customer accounts through various means, written correspondence, phone contact, and making arrangements for payment
  • Process and review account adjustments, researching account adjustments as needed to determine cause.
  • Communicate with Customers to resolve discrepancies and short payments.
  • Work, and correspond, with Customers and company team members as needed to reconcile customer disputes as they pertain to payment of outstanding balances due

Qualifications

  • Strong communication skills, both verbally and in writing
  • Prior experience working with accounting software
  • 2+ years of prior business collections/AR experience
  • Accounts receivable aging experience preferred
  • Strong familiarity with Microsoft Office Suite and Excel

** Note: Your resume will never be submitted to a client company without your prior knowledge and approval.

** U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.