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Collections Specialist in Tampa, FL at Vaco

Date Posted: 10/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
    10/29/2018
  • Job ID:
    COLLE18693

Job Description



The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

Job Responsibilities

  • Review open accounts for collection efforts.
  • Make outbound collection calls in a professional manner while keeping and improving customer relations.
  • Invoice processing in accounting systems based on contract terms, including uploading to customer websites along with all required forms such as pay applications, AIA forms and lien waivers.
  • Resolve client-billing problems and resolves accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with contract payment terms and process receipts into accounting software.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Weekly communication with customers providing requested documentation to resolve any pending issues for payment.

Experience Needed

  • The ideal candidate for this position will have a minimum of 2-4 years of construction collections experience including interaction with a large national customer base.
  • Strong communication, problem-solving and analytical skills required.
  • Ability to work independently and to adapt to a fast-changing environment.
  • Proficiency in Microsoft Office including Outlook, Excel, Word and Access.
  • Must have attention to detail with an eye for accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Notary helpful.
  • SAGE 100/SAGE MAS or CRM experience is a plus.

Job Requirements

2-4 years of construction collections experience