Collections Specialist in Blue Ash, OH at Vaco

Date Posted: 7/29/2019

Job Snapshot

Job Description

Collections Specialist


In this role you will be responsible for collections of outstanding accounts. This includes all aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.


  • Reviewing open accounts for collection efforts
  • Making collection calls/emails in a professional manner while improving customer relationships
  • Email client's invoices when requested
  • Resolves client-billing problems and investigates all past due accounts
  • Identify issues attributing to account problems and discuss them with management
  • Work closely with management/supervisors, utilizing the customer aging reports to decrease collections

Skills / Qualifications

  • Minimum 2 years of experience in multi-site / location collections role (or 1 year experience and college degree, preferably with accounting or accounting related major)
  • Ability to read and interpret accounting related documents
  • Ability to effectively communicate inside organization (manager, peers, members of team) as well as externally (customers)
  • Ability to calculate figures and amounts such as invoice amounts, payment terms and DSO and to apply concepts of basic math
  • Excellent analytical skills and knowledge of accounting and financial principles.
  • Demonstrated problem resolution skills and attention to detail is critical
  • Proficiency with accounting software systems
  • Ability to remain calm when faced with deadlines and multiple priorities
  • Excellent interpersonal skills, ability to function as part of a team