Collections Specialist in Marietta, GA at Vaco

Date Posted: 10/9/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Marietta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/9/2019
  • Job ID:
    COLLE78057

Job Description

Vaco Staffing is recruiting for a (Contract to Perm Potential) Collections Specialist whose responsibilities include interacting with customers on various collection matters (soft collections in the normal course of business). The successful candidate should have prior business to business billing and/or collections experience, must be comfortable working with numbers and have a strong attention to detail. Experience with Excel (Intermediate plus) and Outlook are a must and prior collections, customer service and/or account management experience is a plus.

Responsibilities:

  • Resolves past due accounts, customer deductions from remittances and/or all other accounts receivable issues.
  • Processes requests from the sales group and furnishes information requested regarding customer accounts.
  • Analyses customer account status and reports findings to management as required.
  • Solves routine customer problems, investigates reasons / causes for customer dissatisfaction and evaluate customer satisfaction (for both internal and external customers).

Qualifications:

  • Strong data entry skills and the ability to ensure data accuracy.
  • Ability to perform search / inquiry tasks, handle customer problems and evaluate of customer satisfaction.
  • Proficiency using Microsoft Office Suite Software and relevant pricing tools / technology.
  • Years of experience: 5-7 years related or equivalent work experience preferred.