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Content Review - Spanish in Austin, TX at Vaco

Date Posted: 4/25/2018

Job Snapshot

Job Description

Must be bilingual - Spanish and English

You should have an interest in protecting and improving user experience of consumer products and services. You should be willing to develop a critical understanding of the abuse and policy issues and be comfortable reviewing large volume of apps to help us keep our store policy complaint.
*Perform a wide variety of application policy reviews
*Take action on violating apps
*Master policy knowledge to ensure high quality app reviews

Key Responsibilities
*Review the apps in given time in accordance to the policies set by the client
*Maintain optimum utilization during a working shift
*Perform high quality reviews
*Maintain the turnaround time on app reviews
*Should be up to date on the policy changes
*Be a team player
*Provide reverse feedback on policies and apps
*Work in a 24x7 environment (rotating)
*Take quality feedback and work on it
*Should be able to deal with sensitive material including sexual images, child pornography and hate & violence
*Ability to escalate when needed according to the process
*Being able to keep their knowledge of current affairs up to date (specifically American culture)
*Should be able to navigate, search and download apps from client play store on the appropriate devices
*Experience using and downloading Android-based apps

Skills and Experience
*Preferred Bachelor's Degree any field
*Should clear basic English language proficiency test
*Computer savvy, Technologically capable - especially web browsers, and data entry skills (able to run virus and spyware scans).
*Exposure to US culture
*Ability to read and interpret text requests accurately
*Proactive with a strong work ethic
*Adaptable to learn new processes, concepts, and skills.
*Demonstrates the ability to work as part of a team adding positive attitude and business focus.
*Ability to work in a fast-paced deadline driven environment.
*Ability to manage a team of multi-cultural analysts in a fast paced environment.
Ability to clearly and effectively communicate.