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CRM Administrator in Denver at Vaco

Date Posted: 4/4/2019

Job Snapshot

Job Description

Chart your own path!

Vaco is partnered with a nationally recognized and top-rated organization in technology on a game changing opportunity. Our partner has been awarded as one of the best places to work for by Fortune magazine for the past 21 years IN A ROW and they are growing! We are moving fast so don't miss on this one!

Your path!

  • Lead implementations to the production environment; preferred experience in MS Dynamics 365; development experience (not testing).
  • Create and maintain documentation on system architecture, security, processes, policies, and application configuration
  • Proactively identify process improvement and enablement opportunities; including analyzing business processes and translating them into system requirements
  • Serve as a liaison between the firm, software vendor, and certified partners for successful resolution of support cases
  • Perform application administrator functions; such as: user profile management, permissions, data rules, activation of new features, licenses and storage capacity
  • Design dashboards, reports, forms, templates, page layouts, workflows, and approvals
  • Provide support to users through coordination with IT Service Desk, Practice Analysts, and work directly with users
  • Serve as escalation point to resolve technical issues regarding application, data integrity, integrations, and workflow
  • Accustomed to supporting large user environments (we are currently going from 2,700 to 3,000)

Your qualifications!

  • Bachelor's degree in Computer Science or related degree is preferred
  • 5 years of previous IT experience
  • Experience in Microsoft Dynamics CRM application implementation including design, build, test, and deployment preferred
  • Extensive skill and ability in version management and issue tracking software to document all changes
  • Extensive experience analyzing and documenting different system flows, process flows and work flows. Ability to support and work in a project development and support environment with ability to diagnose and solve problems quickly
  • Must be proficient in stakeholder management; managing a diverse set of stakeholders at all levels of the organization and gaining buy-in from them for the recommended path forward
  • This position may require some travel

Your difference!

  • You bring a "Can-Do" attitude to every interaction
  • You hold yourself and others to the highest level of accountability, professionalism and an honest approach
  • You are a problem solver. A difference maker. Analytical and thorough
  • Salary plus bonus PLUS PENSION! Yes! I said PENSION