Customer Care Associate in Louisville, KY at Vaco

Date Posted: 6/27/2019

Job Snapshot

Job Description

Our client is looking to add motivated and friendly candidates to their growing team to respond to patient calls and perform billing support. Employees will be fully trained in the use of their billing software. This full-time position is located downtown, Louisville, KY. Hours of operation are Monday through Friday from 8 am to 7 pm. Rate of pay starts at $12.51/hourly

  • Assist patients with billing questions.
  • Process patient payments.
  • Research and correct issues with patient statements.
  • Update demographic information.
  • Administrative work as assigned.

Qualifications and Skills

  • Knowledge of medical billing process
  • Ability to learn a wide variety of clients
  • Effective verbal and written communication skills
  • Ability to handle multiple tasks in a production driven environment
  • Knowledge of Microsoft Office products
  • College degree preferred
  • Pass a pre-employment background check and drug test.

Job Requirements

Customer Service Experience


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