Customer Returns Manager in Bridgewater Township, NJ at Vaco

Date Posted: 10/16/2020

Job Snapshot

Job Description

VACO is currently in need of a Customer Service Returns Manager in the Bridgewater, NJ area for a growing Pharamaceutical company. Qualified candidates must have experience with generic pharmaceuticals and SAP. In this role, candidates will handle contract payment executions, compliance, administration, and return payments.

  • Experience and knowledge of Generic Pharma space
  • Prior experience with returns
  • Good attitude, work ethic, deliver results person
  • Will manage 1 person full time and 1-5 people on temp basis from time to time
RESPONSIBILITIES:
  • Responsible for accurate and on-time returns payments and claims validations for all Customers.
  • Review and validate all claims utilization for proper processing and payments.
  • Respond to inquiries regarding contract compliance issues and related payment calculations.
  • Work with Accounting team and Customers to resolve disputed returns.