Customer Service Coordinator in Midlothian, VA at Vaco

Date Posted: 8/7/2019

Job Snapshot

Job Description

Now seeking Customer Service Coordinators for an opportunity in the Richmond surrounding area. Ideal candidate will be organized, have a great phone presence, and experience in providing exemplary customer service. This position is Monday thru Friday, normal business hours.

General responsibilities will include the following:
  • Providing top-notch, excellent customer service to all customers
  • Interact over the phone and through email with customers
  • Place orders for customers, help with the selection process, answer product inquiries, process exchanges/returns, and process damaged and defective claims
Qualifications include:

-Ability to multi-task: answer and communicate over the phone, respond to emails, and researching items, product information, etc. for customers
-Must have follow-up skills
-Ability to communicate clearly
-Adequate typing skills (45-50 wpm)