Customer Service Representative HIRING ASAP! in Los Angeles, CA at Vaco

Date Posted: 11/8/2019

Job Snapshot

Job Description

  • Retain, identify, research, and resolve merchant issues by reviewing current account costs and details
  • Answer inbound telephone calls and respond to closure requests
  • Work with internal departments, as well as Agents and Vendors to ensure proper setup and pricing structure for each account.
  • Upsell products and services such as iAccess or Clover
  • Follow up on customer inquiries
  • Complete call logs, reports, and maintain excel spreadsheets