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Customer Service Representative - Inbound Calls- $14/Hr in Tampa, FL at Vaco

Date Posted: 5/25/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Tampa, FL
  • Job Type:
    Health Care
  • Experience:
    1 to 5 years
  • Date Posted:
    5/25/2018
  • Job ID:
    123473

Job Description

Vaco is currently recruiting for a Bilingual CSR for a role in Tampa, FL (Carrollwood Area). We are looking for candidates who are fluent in reading, writing, and speaking both English and Spanish for business to business Customer Service!

  • Processes inbound calls regarding patients inquiries and orders
  • Processes departmental To-Do's
  • Obtains verbal authorizations for reordering cards
  • Creates manual orders
  • Troubleshoots patient concerns
  • Pursues all required medical documentation to permit billing of services
  • Achieves stated revenue goals and objectives for the department
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements
  • Abides by all regulations, policies, procedures, and standards



Vaco was again named in the INC 5000 list of fastest-growing private companies in the US, we provide the highest quality staffing solutions for accounting, clerical, management, sales and other professional positions on a contract, contract to hire and permanent basis. Our strength is our ability to match your talent and expertise as a professional to the unique business needs of your future employer. We offer you a solution - a career solution that allows you to free yourself to focus on what you do best.

Vaco is an Equal Opportunity Employer.