Customer Service Representative/Scheduler in Corona, CA at Vaco

Date Posted: 10/17/2020

Job Snapshot

Job Description

  • Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
  • Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
  • Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
  • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential..
  • Secures information by completing database backups.
  • Provides historical reference by utilizing filing and retrieval systems.
  • Contributes to team effort by accomplishing related results as needed.