This site uses cookies. To find out more, see our Cookies Policy

Customer Service Representative - Tampa in Greater Carrollwood, FL at Vaco

Date Posted: 9/25/2018

Job Snapshot

Job Description

Vaco is currently recruiting for fantastic customer service representatives for a client in Tampa. They are looking for 4 reps to provide world class customer service to their callers. This opportunity will pay $14/hr and is contract to hire.

The ideal candidate will:

  • Field incoming calls in a timely manner throughout shift
  • Identify customer questions, complaints, concerns, and overall needs
  • Provide sufficient answers and solutions to all customer queries
  • Handle customer complaints respectfully and professionally
  • Redirect customers to appropriate departments and teams when appropriate
  • Maintain professional relationships with customers through ongoing excellent customer service
  • Follow up with callers on complaint/question status, ensure resolution
  • Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction
  • Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
  • Follow all communication procedures, policies, and guidelines during every customer interaction
  • Perform duties and responsibilities with our customers' satisfaction as your number one priority

Vaco was again named in the INC 5000 list of fastest growing private companies in the US, we provide the highest quality staffing solutions for accounting, clerical, management, sales and other professional positions on a contract, contract to hire and permanent basis. Our strength is our ability to match your talent and expertise as a professional to the unique business needs of your future employer. We offer you a solution - a career solution that allows you to free yourself to focus on what you do best.

Vaco is an Equal Opportunity Employer.