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Customer Service Representative in San Diego at Vaco

Date Posted: 2/7/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    San Diego
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:
    2/7/2019
  • Job ID:
    CUSTO27483

Job Description

Customer Service Representative

Job Duties:

• Performs duties such as researching and verifying (via phone fax website) employer information.

• Processing includes verification of employment and/or income and then accurately entering the details into the system.

• Proofreads and completes verification forms checks for accuracy answers telephone and performs data entry.

• Interpretation of request from the lender, making outbound calls to employers to obtain information of their employment verification process.

• Update information in internal system, proofread report and invoice and deliver data to the client.

• Safeguard all data obtained during the course of your employment including all personal identifying information (NPPI)

• May assist in other duties as assigned

Experience/Skills:

• 1 to 2 years of telephone experience in an office and/or call center setting (preferably in financial, banking, or mortgage industries)

• High school diploma or equivalent required

• Must type 35 WPM minimum

• Understanding of Consumer Credit Required.

• Credit or Mortgage experience / knowledge preferable

• Must be a fast learner with sufficient technical aptitude to use these systems on a daily basis.

• Strong Computer Skills the ability to multitask.

• Excellent verbal and written communication skills

• Attention to detail


Compensation:

$15.50/Hour


This a temporary-to-hire position - meaning that following the temporary work period, the employee will be eligible for a full-time position