Customer Service Representative in Dublin, OH at Vaco

Date Posted: 9/11/2019

Job Snapshot

  • Employee Type:
  • Location:
    Dublin, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Customer Service Representative (2 openings) $14/hr.

What we need: People with good customer service or a sales background.

What you'll do: Calling on local companies and sending Workers' Comp information.

Environment: You'll be in an office environment so need to be professional.

Job Description:

* Support the Group Support department with daily tasks.

* Communicate professionally on the phone with clients to provide quotes and information about company services provided.

* Ability to meet quotas on number of outbound calls made (80-100/day).

* Ability to read and follow scripted materials.

* Completing workers' compensation forms.

* Adhering to and meeting deadline dates.

* Providing Customer Service support.

* Support staff by copying, faxing, mailing and printing forms.

* Obtain missing information from clients as needed.

* Maintain data entry in the telemarketing system.

* Internet research and investigation.